Frequently Asked Questions

Frequently Asked Questions (FAQs) – Brand Bazaar

1. What is Brand Bazaar?

Brand Bazaar is an online store offering authentic clothing, jewelry, and shoes at discounted prices. We bring you high-quality products from top brands at unbeatable rates.

2. Are the products original and branded?

Yes! We only sell 100% original products from trusted brands. Our mission is to provide authentic items at the best prices.

3. How can I place an order?

Placing an order is easy! Simply:

Browse through our collections and select your desired product.

Click “Add to Cart” and proceed to checkout.

Fill in your shipping details and complete the payment.

You’ll receive an order confirmation email.

4. What payment methods do you accept?

We accept multiple payment options, including:
✅ Cash on Delivery (COD)
✅ Debit/Credit Cards
✅ Bank Transfer
✅ Digital Wallets (if applicable)

5. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) for customers in selected areas.

6. What are the shipping charges?

Shipping charges vary based on location and order size. The final shipping cost will be displayed at checkout.

7. How long does delivery take?

Standard delivery times:
📍 Within City: 2-3 business days
📍 Nationwide: 4-7 business days

8. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS.

9. What is your return/exchange policy?

We offer a 7-day exchange policy for damaged or incorrect items. Items must be unused and in their original packaging. For more details, check our Return & Exchange Policy page.

10. How can I cancel my order?

Orders can be canceled within 12 hours of placement by contacting our support team. Once shipped, cancellations are not possible.

11. What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, contact us within 24 hours of receiving the order, and we’ll arrange an exchange or refund.

12. Do you offer international shipping?

Currently, we only deliver within Pakistan. International shipping will be introduced soon!

13. How can I contact Brand Bazaar?

You can reach us via:
📧 Email: brandbazaar.help@gmail.com
📞 Phone/WhatsApp: 0300-4241106